Last Update: 13/02/2025
At Get Pharma, customer satisfaction is our priority. Our return policy is as follows:
1. Return Window:
Returns are accepted within 7 days of delivery.
2. Return Requirements:
Items must be unused, unopened, and in original packaging.
Prescription medicines, opened personal care products, and perishable items cannot be returned.
3. Return Process:
Contact our support at info.getpharma@gmail.com with order details.
Return shipping costs are the customer’s responsibility unless the item is defective.
If the return is accepted, the return process will be completed within 5-7 business days.
4. Replacement Process:
Once the replacement item is accepted, replacement will be processed within 5-7 business days.